Name
Used to identify customers, inquiries, account details, and order records.
Your Privacy
Your information deserves respect.
Royal Indian Handicrafts values the trust customers place in us.
This Privacy Policy explains how customer information may be collected, used, stored, and protected when interacting with our website, products, and services.
Privacy-first communication
Website privacy
Clear use.
Responsible handling.
Privacy guidance for ecommerce privacy, customer information, and data protection.
Jodhpur
Rajasthan, India
Manufacturer
Furniture & Handicrafts
Exporter
India & International Markets
Customer
Information Protection
Information We Collect
Information used to serve customers clearly.
We may collect information customers provide directly, information connected to orders, and basic website usage information only for business, service, support, and compliance purposes.
Email Address
Used for account access, order updates, support communication, and inquiry responses.
Phone Number
Used for customer support, delivery coordination, and order-related clarification.
Billing Information
Used to process orders, invoices, records, and business compliance needs.
Shipping Address
Used to coordinate furniture delivery, logistics, and dispatch requirements.
Order Information
Used to manage products, quantities, custom furniture requirements, and order history.
Communication Records
Used to respond to questions, support requests, custom production details, and service history.
Website Usage Information
Used to understand website privacy, browsing patterns, performance, and user experience for service purposes.
How Information Is Used
Practical use, not unnecessary collection.
Customer information may be used to support orders, customer service, delivery, account management, website improvements, and legal or business compliance. We aim to use information in ways that are practical, relevant, and connected to serving customers.
Processing Orders
To confirm, prepare, manage, and fulfill ecommerce orders.
Customer Support
To respond to product, order, delivery, return, and privacy questions.
Delivery Coordination
To share required details with logistics partners for dispatch and delivery.
Account Management
To support customer accounts, order history, and account-related requests.
Order Communication
To provide updates about order status, production, shipping, and support matters.
Website Improvement
To improve ecommerce privacy, navigation, website performance, and customer experience over time.
Compliance Needs
To meet legal, tax, accounting, operational, and business compliance requirements.
Payment Information
Secure payment processing.
Royal Indian Handicrafts does not intentionally store sensitive payment card information on its own servers when payments are processed through authorized payment providers.
Payment processing may be handled by trusted third-party payment services.
Handled through payment providers
We avoid claiming specific security certifications unless they are implemented and verifiable. Payment security details may depend on the payment provider used at checkout.
Cookies & Website Data
Website data that helps the experience work better.
The website may use cookies and similar technologies to support website performance, preferences, analytics, and user experience.
Cookies help us understand website usage and improve the browsing experience over time.
- Improve website performance
- Remember preferences
- Analyze website usage
- Enhance user experience
Sharing Of Information
We do not sell customer information.
Customer information is not sold to third parties. Information may be shared only when necessary to provide services, process payments, operate the website, coordinate delivery, or meet legal requirements.
Logistics Partners
Only the details needed to coordinate shipping and delivery may be shared.
Payment Providers
Payment-related information may be handled by authorized payment services.
Technical Service Providers
Trusted providers may support hosting, website operations, analytics, or communication tools.
Legal Authorities
Information may be shared where required by law, regulation, or valid legal process.
Data Security
Protecting your information.
While no online system can guarantee absolute security, we take reasonable administrative, technical, and organizational measures to help protect customer information. Data protection remains an important part of how we operate.
Customer Rights
You can contact us about your information.
- Account information
- Corrections
- Communication preferences
- Privacy concerns
Third-Party Links
The website may contain links to external websites. Royal Indian Handicrafts is not responsible for the privacy practices of third-party websites.
Policy Updates
This policy may be updated periodically. Changes become effective when published on the website.
QUESTIONS?
We're happy to help.
If you have questions regarding this Privacy Policy or how information is handled, please contact us.
Royal Indian Handicrafts • Manufacturer • Exporter • Rajasthan Craftsmanship Since 1998
Privacy Questions
Customer information handled with clarity, professionalism, and respect.